Privacy and Cookie Policy

Introduction

At Ingenium Designs Limited, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy and Cookie Policy explains how we collect, use, share, and protect your personal data when you visit our website (www.ingeniumdesigns.net), interact with our services, or contact us. It also outlines our use of cookies and your rights regarding your personal data.

Ingenium Designs Limited is the data controller responsible for your personal data. If you have any questions or wish to exercise your data protection rights, please contact us at info@ingeniumdesigns.net.

1. Data We Collect

We collect personal data to provide our services, improve your experience, and fulfill legal obligations. The types of data we collect include:

  • Data you provide directly:
    • Name, email address, phone number, or other details when you contact us via forms, email (info@ingeniumdesigns.net), or phone.
    • Information submitted through inquiries, feedback, or subscription to newsletters.
  • Data collected automatically:
    • IP address, browser type, device information, and browsing behavior when you visit www.ingeniumdesigns.net, collected via cookies or similar technologies.
    • Usage data, such as pages visited, time spent on the site, and links clicked, for analytics purposes.
  • Data from third parties:
    • If you interact with us via third-party platforms (e.g., social media or partner services), we may receive limited data, such as your public profile information, subject to their privacy policies.

We only collect personal data that is necessary for the purposes outlined in this policy.

2. How We Use Your Data

We process your personal data based on lawful grounds, such as your consent, contractual necessity, or our legitimate interests. We use your data to:

  • Respond to inquiries, provide customer support, and manage communications.
  • Process requests for services, demos, or subscriptions.
  • Improve our website and services through analytics and user feedback.
  • Send marketing communications (e.g., newsletters or updates) if you have opted in. You can unsubscribe at any time.
  • Ensure the security of our website and prevent fraud.
  • Comply with legal obligations, such as record-keeping or responding to data protection authorities.

3. Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance your experience on our website. We use cookies and similar technologies (e.g., web beacons) for the following purposes:

  • Essential Cookies: Enable core website functionality, such as navigation and access to secure areas. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use our website (e.g., which pages are visited), allowing us to improve performance and content. We use anonymized data where possible.
  • Marketing Cookies: Deliver personalized ads or content based on your interests, only with your consent.

You can manage cookie preferences via our cookie banner when you first visit www.ingeniumdesigns.net or by adjusting your browser settings. Disabling cookies may affect website functionality. For more information, visit www.allaboutcookies.org.

Cookies We Use

Category Purpose Examples Duration
Essential Ensure website functionality Session cookies Session or up to 1 year
Analytics Track website usage (anonymized) Google Analytics (_ga, _gid) Up to 2 years
Marketing Personalized ads/content Third-party ad platforms Up to 1 year

We obtain your explicit consent for non-essential cookies via our cookie banner. You can modify your preferences at any time by revisiting the banner or contacting us.

4. Legal Basis for Processing

We process your personal data based on the following GDPR-compliant legal bases:

  • Consent: For marketing emails, non-essential cookies, or other optional processing (you can withdraw consent at any time).
  • Contractual Necessity: To fulfill requests or provide services you have asked for.
  • Legitimate Interests: For analytics, website security, and improving our services, provided this does not override your rights.
  • Legal Obligation: To comply with applicable laws or regulations.

5. Data Sharing

We do not sell your personal data. We may share your data with:

  • Service Providers: Trusted third parties (e.g., website hosting, analytics, or email marketing providers) who process data on our behalf under strict data protection agreements.
  • Legal Authorities: If required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity, with prior notice.

6. International Data Transfers

If you are in the European Economic Area (EEA), your data is primarily processed within the EEA. If we transfer data outside the EEA (e.g., to service providers), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions, to protect your data in accordance with GDPR.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined:

  • Contact form or inquiry data: Up to 3 years or until you request deletion.
  • Analytics data: Up to 2 years, anonymized where possible.
  • Marketing data: Until you unsubscribe or request deletion.
  • Legal obligations: As required by law (e.g., tax records for 7 years).

When data is no longer needed, we securely delete or anonymize it.

8. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal exceptions).
  • Restriction: Limit how we process your data in certain cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Object: Object to processing based on legitimate interests or for marketing.
  • Withdraw Consent: Revoke consent at any time without affecting prior processing.
  • Automated Decision-Making: Not to be subject to decisions based solely on automated processing, including profiling, that significantly affect you.

To exercise these rights, contact us at info@ingeniumdesigns.net. We will respond within one month, though complex requests may take longer. If you are dissatisfied with our response, you can lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Data Security

We implement technical and organizational measures to protect your data, including:

  • Encryption of data in transit (e.g., SSL/TLS on our website).
  • Secure storage with access controls and authentication.
  • Regular security assessments and updates to our systems.
  • Staff training on data protection.

Despite our efforts, no system is completely secure. In the unlikely event of a data breach, we will notify affected individuals and authorities within 72 hours, as required by GDPR.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy and Cookie Policy applies only to www.ingeniumdesigns.net. We are not responsible for the privacy practices of other sites, so please review their policies.

11. Children’s Privacy

Our services are not directed at children under 16. If we learn that we have collected personal data from a child under 16 without parental consent, we will delete it promptly. If you believe this has occurred, please contact us at info@ingeniumdesigns.net.

12. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on www.ingeniumdesigns.net, and significant changes will be communicated via email or a website notice. This policy was last updated on May 10, 2025.

13. Contact Us

For questions, concerns, or to exercise your rights, please contact:

Ingenium Designs Limited
Email: info@ingeniumdesigns.net
Website: www.ingeniumdesigns.net